Once you go beyond the traditional upkeep coverage product, clients see. Shyft can tackle all of your prospects’ onsite servicing wants — no matter whether in one or multiple spots — all below a single agreement.
Simplify processes with streamlined products and services shipped by our multi-System–Qualified maintenance and support industry experts.
OEM Certifications Your consumers’ IT infrastructures are complicated. With greater than 2,five hundred sector-acknowledged certifications in multi-seller technologies, our engineers are vendor agnostic and might manage one of the most sophisticated systems out there.
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Our crew is educated to operate together with your products and respond promptly and proficiently to customer requests for support on the behalf, persistently delivering the best solutions according to The mix of products and services you decide on.
We also go over components requires beneath your predetermined SLAs to make sure your buyers go on receiving the superior-excellent upkeep services they be expecting out of your manufacturer.
"I think almost certainly the most crucial competitor we looked at would've been ServiceNow, and we selected ManageEngine ServiceDesk Plus due to its simplicity of configuration."
Our Remedy: We offer our individual in-dwelling help desk and ensure the parents serving to that you are pleasant and useful. We take into consideration this considered one of An important elements of customer service, moreover we come to feel it’s crucial to preserving your facts safe.
Leveraging critical details and buyer insights allows our team of experts to extra intelligently route get the job done orders or situations to the correct technician or agent and more proactively take care of issues.
Simplify processes with streamlined companies shipped by our multi-System–Accredited upkeep and support specialists.
Your consumers need to have to function at best ability without the need of technology issues slowing them down. You are able to monitor their equipment through the overall routine maintenance check here course of action, and our root bring about Examination can offer vital information regarding which pieces fail and why.
Whenever you go beyond the traditional maintenance protection design, consumers recognize. Shyft can manage all your clients’ onsite maintenance requirements — whether in a single or numerous destinations — all underneath just one deal.
button and Net portal to submit an internet based ticket — our clientele choose the most easy alternative. We don’t be reluctant obtaining the problem fixed swiftly, Otherwise right away. Your I.T.-related dilemma must be solved ASAP and requesting support is Uncomplicated.
Whilst this isn't a whole new method and was called Demonstration Liaison Officers, Occasion Liaison Officers now have refined their roles and obtained further teaching based upon most effective practices for handling demonstrations like these.